HR 204 – Civility in the Workplace

Civil and respectful behavior in the workplace goes beyond encouraging “please” and “thank you”.   Civility in the workplace supports an employer’s anti-harassment and anti-bullying policies, as well as supporting the principles of equity, diversity and inclusion.  The National Labor Relations Board endorsed workplace civility as providing “common sense” standards of conduct to promote “harmonious interactions and relationships” amongst employees.  We will review aspects of civility and the negative business consequences of uncivil behavior.  We will also discuss 3 types of microaggression and how these acts will have a detrimental impact on a charter school. 

We will provide resources to help a charter school encourage a civil and respectful work environment.  These resources include a civility policy template, employee training handouts, supervisor discipline forms to address uncivil behavior and best practice recommendations to develop professional working relationships amongst your staff.

Duration:  50 minutes

**Please be advised the slide deck, the recording of this course, and certain material developed by CharterSAFE are copyrighted by CharterSAFE and are intended for the private use of our attendees.  Any unauthorized use, including reproduction and distribution, without the expressed written consent of CharterSAFE is prohibited.

Karla M. Ksan

Director, Human Resources Partner

With more than 25 years of Human Resources experience, Karla Ksan has a broad range of expertise in employee relations, compliance, benefit(health and retirement) administration, performance management, training anddevelopment, recruiting, compensation and payroll administration.  Karla has a Master's Degree in PublicAdministration from the University of Southern California, and has SPHR, PHRcaand SHRM-SCP designations from the Society for Human Resources Management andHR Certification Institute.  Karla also has a SHRM California Employment Law Micro-Credential.

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